Booking terms and conditions

RURALTUR, Gestão de Empreendimentos Turísticos Lda.

CASAS D’ARRAMADA

Ribeira Funda Cedros

9900-347 Cedros Horta – Faial Açores

Móvel: +351 964049336 / +351 962582794

Email: info@ruralturazores.com

 

BOOKING AND CANCELLATION CONDITIONS

CHECK-IN / CHECK-OUT

Check-in from 2PM to 9PM*

Check-out before 11 AM*

*Late check-in is possible with prior notice.

Make sure you contact Casas D’Arramada to confirm your arrival time.

3 nights minimum stay.

 

Booking changes

Requests for changes to the reservation can be made directly by email, subject to availability.

Pre-payment

A pre-payment of 30% of the total amount of the reservation is required; the balance is payable on arrival at the property.

Cancellation

There is a 30% charge; the prepayment will not be refunded.

Extra information about Casas D’Arramada

Reception Services

  • Briefing at check-in
  • Informative support during your stay
  • Invoice on request

Food and drink

  • Fruit
  • Bottle of water
  • Facilities for making tea and coffee

Parking

Free private parking is available on site; a reservation is not required.

Pets

Admitted on request. We do not provide accommodations for your pet.

Cleaning services

Bed sheets and towels are changed every 4 days, or upon customer request.

The houses are used independently by the guests.

Laundry

  • Our self-service laundry room is available for guest use after 5PM and includes both washing machines and dryers
  • Please supply your preferred detergent
  • We kindly ask that you do not move any linens hanging to dry, as they are being prepared for housekeeping needs the next day

Meals

  • Breakfast, lunch, and dinner are not served.

Conduct and Damages 

Take care of your stay and accommodation. The Client is responsible for any breakages or damages caused during their stay.

Responsibility

The responsibility for personal loss or damage is the responsibility of the Client, unless they are caused by causes directly attributable to Casas D’Arramada.